Privacy Notice
How Ask Dave AI collects, uses and protects your personal information.
Last updated: [date to be confirmed on launch]
Who We Are
Ask Dave AI is a trading name of RAMCo Property Ltd, a company registered in England and Wales (company number 11906139), registered office c/o Black Fox Advisers Limited, Fletchers Business Centre, Grendon Road, Polesworth, B78 1NS. We are the data controller for the personal information described in this notice. You can contact us about privacy at hello@askdaveai.co.uk.
ICO registration number: [to be confirmed: check whether RAMCo Property Ltd already pays the ICO data protection fee].
The Information We Collect
When You Use the AI Scorecard
The Scorecard works out your results inside your own web browser. Your answers are not sent to us unless you choose to fill in the form to get your results by email. If you do, we receive your name, business name, email address, phone number (if you give it), your Scorecard answers (such as your sector, team size and how your business handles calls, bookings, quotes, invoices, reviews and admin) and your results.
When You Contact Us or Book a Call
We receive your name, business name, email address, phone number (if you give it), type of business and your message.
When You Become a Client
We keep contact, contract and billing details for you and your staff. When we set up automations for you, we may also handle personal data about your customers. In that case we act as your data processor, under a data processing agreement, and your own privacy notice covers that data.
When You Browse the Website
Our hosting provider keeps basic technical logs (such as IP address, browser type and pages requested) to keep the site secure and working. We don't currently use advertising or tracking cookies. If that changes, we'll ask for your consent first and update this notice.
Why We Use It and Our Lawful Basis
| Purpose | Lawful basis under UK GDPR |
|---|---|
| Emailing your Scorecard results and following up about a free call | Consent, which you give by ticking the box. You can withdraw it at any time. |
| Replying to your enquiry and arranging a call | Legitimate interests (responding to people who contact us), or steps before entering a contract. |
| Providing our services to clients | Contract. |
| Keeping accounts and business records | Legal obligation. |
| Keeping the website secure | Legitimate interests. |
| Marketing emails to business contacts | For limited companies and other corporate bodies, legitimate interests in line with PECR, with an easy way to opt out in every email. For sole traders and partnerships, only with consent. |
Who We Share It With
We only share personal information with service providers who help us run the business, under contracts that protect your data. These include Vercel (website hosting and secure storage of the forms you send us, kept in London) and Cloudflare (our domain and email), and are likely to include a booking tool and accounting software: [others to be confirmed]. We never sell your data.
International Transfers
Some of our providers may store data outside the UK. Where they do, we make sure there is an adequacy decision or appropriate safeguards in place, such as the UK International Data Transfer Agreement or the UK Addendum to the EU standard contractual clauses.
How Long We Keep It
- Scorecard and enquiry details: [24 months] after our last contact with you, unless you become a client.
- Client records: for the length of our contract, plus [6 years] for legal and accounting reasons.
- If you unsubscribe, we keep a minimal record so we don't contact you again.
Your Rights
You have the right to ask for a copy of your data, to have it corrected or deleted, to restrict or object to how we use it, to data portability, and to withdraw consent at any time. To use any of these rights, email hello@askdaveai.co.uk. We'll reply within one month.
Automated Decisions
The Scorecard gives you an automatic estimate and suggestions, but it doesn't make any decision that has a legal or similarly significant effect on you.
Complaints
If you're unhappy with how we've handled your data, please tell us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.